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Products and Apps

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Akixi

The Akixi range of products can simply and easily bring some additional real time or scheduled reporting and
control to your inbound and outbound customer facing teams. There are some fantastic features including a
truly dynamic report on ‘abandoned’ call, calls where a customer/prospect has attempted to reach you, but
the call was not answered. This report not only highlights those missed calls but also if the customer tried
again successfully or was call back by your team, turning a potential bad experience into a great experience.
Other popular reports are the live leader boards for inbound and outbound calls as well as the simple
Smartphone performance board for directors to keep their eye on things whilst travelling

  • Reports
  • Live monitoring
  • Mobile monitoring