Using the unity Desktop app, users can optionally pause and resume call recording while a caller reads out credit card details to meet PCI or regulatory requirements.
Record All Devices, Everywhere
With our cloud based system, all home workers and remote sites are recorded centrally regardless of where they are. Calls on mobiles can also be recorded when the user is using Unity Mobile
Recorded calls are available almost immediately via the Uboss Portal. Any user with the correct permissions can play back or download recorded calls. Calls can also be searched logically by user, number, date, time etc.
Tamper Proof Storage
All recorded calls can either be downloaded or streamed from our network giving you the highest possible levels of data integrity Long Term Storage: Our redundant storage facility can retain your recordings archive indefinitely.