Devices
Effectively making and receiving business calls in a way that suits the user's individual circumstances largely depends on the device that best meets their needs. Whether it's a mobile phone, deskphone, or softphone, Qudo supports seamless connectivity and usage across all these device types.
A user can operate one or multiple devices, all linked to the same extension and optional telephone number. Services assigned to the user, such as call transfer and call recording, function seamlessly across all devices. The choice of device(s) typically depends on the user's location(s) as detailed in the table below.
* Subject to mobile network availability
Mobile - Native Dialpad
Both Apple and Android Mobile devices can be connected and fully integrated into your Qudo Phone System, so regardless of the users handset preference all users are on the same system.
The Qudo Mobile PBX requires either an eSIM or Physical SIM. The key value of this service is that it uses the EE Mobile Voice Network (as opposed to using additional Apps that rely on the Data Network); this means that the native Mobile dial pad can be used, making the User experience exactly the same as they are used to. It also enables compliance and reporting control as all calls are routed via the Qudo Network so are included in Call reports and Call Recording for example.
Desk Phone & Cordless Phones
We supply and support phones from quality manufacturers. This support ensures that desk phones are always up to date with latest features and security levels.
The support includes auto provisioning of new/replacement devices, enhanced security against hacking and spamming, along with auto feature and security software updates. Handsets we fully support include:
The Cordless DECT system can provide a single handset for a single user all the way up to a campus system with multiple base stations and cordless handset for multiple users. More recently Cordless Wi-Fi handsets make it typically easier and more cost effective to deliver cordless handset to any number of users across a campus site. Voice quality is very much dependent upon the Wi-Fi network coverage.
Softphones
The softphone can either be installed on a PC/Laptop and used in conjunction with a Headset, ear buds, soundbar etc. or it can also be installed on a Mobile Phone as an OTT app so using the Mobile Data connection for voice calls, using VoLTE. The softphone delivers advanced features and functionality, enhanced by the integration of the Webex Collaboration suite, which includes video meetings and chat. It can also be seamlessly used within the Microsoft Teams environment to enable both internal and external calling.
Connecting the softphone on the Qudo network is simple, just download the application, enter your username and password, and you're ready to start making and receiving calls.
Support
Phone: 02082881234
Email: support@qudo.com
Address:
No 1 Croydon
12 – 16 Addiscombe Road
Croydon
CR0 0XT
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