Running a busy call centre means juggling incoming calls, long queues, multiple teams, and performance targets. To keep everything running smoothly, you need clear, real-time visibility into what’s happening. That’s exactly what Uboss Wallboard provides, a web-based, real-time call centre wallboard that lets you monitor live activity across queues and agents from any device, anywhere. 

Why Uboss Wallboard? 

Uboss Wallboard is designed to give call centre managers and teams the tools they need to make smarter, faster decisions. 

• Real-Time Insights: Monitor call queues, agent activity, and performance at a glance. 

• Customisable Layouts: Drag, drop, resize, and colour-code widgets to build the perfect view. 

• Multi-Device Access: Use it anywhere, on any screen, at the same time. 

• Actionable Alerts: Set thresholds to stay informed when metrics fall below expectations.