Our Features
Qudo telephony comes with a range of different features and tools to help your business grow.
Calling Features
Call Forwarding
From Call Forward Always to Unavailable, take control of your calls.
Hunt Groups
Send a call to one or many users in a group, one by one or all at the same time.
Call Queues
Call Queues give your business more control over how calls route, with queues, dynamic routing and more.
Auto Attendants
Give callers the choice of what part of the business they speak to with Auto Attendant routing.
Voicemail
Allow callers to leave a personalized message and be notified by email when a voicemail has been left.
Control the flow of calls depending on the time of day, out to lunch? send calls to an alternative number.
Place a call on hold and let your caller hear your businesses hold music of choice or play them your latest promotions.
Do Not Disturb
Turn on Do Not Disturb and send calls to voicemail, allowing users to focus without the interruptions.
Call Transfer
With the option of blind or consult, users can transfer calls to colleagues or external numbers.
The 3 way conference service allows a user to conference in a third person onto a call.
Call Recording
Add to a single user or across all of them, control your retention policy and who can access them.
Enhance your call recordings with transcription and sentiment analysis and understand what's happening on every call.
Call Security
All calls made over the Qudo platform are encrypted in a variety of ways including but not limited to SRTP and TLS.
HD Call Quality
We ensure that every call is as clear as if the other party is standing next to you always opting for the best possible codec for every call.
Music On Hold
Enhance your callers experience and reduce hang-ups by transforming hold time into a marketing opportunity with engaging Music on Hold.
Devices
Poly
Poly devices are engineered to deliver crystal-clear audio and seamless connectivity.
Yealink
Yealink's commitment to innovation and quality provides a wide range of devices to fit your business needs.
Cisco
Cisco devices are engineered to provide exceptional audio quality and robust security.
Grandstream
Grandstream's commitment to innovative and reliable solutions has made it a trusted choice worldwide.
Webex
A collaboration tool built around a phone system, offers messaging, meetings and more with great calling features.
Teams is used worldwide by over 320 million users. Qudo can help you bring calling to your Teams client.
Mobile
Physical SIM
The Qudo phone system integrated with a mobile network, assign to a user and put your SIM in your phone.
eSIM
The Qudo phone system integrated with a mobile network, assign to a user scan the QR code and you are up and running in minutes.
With our integrated mobile SIMs there is no need to install any apps to make a call, you can simply use your native mobile dialpad.
VoLTE
Our integrated mobile SIMs use VoLTE allowing calls over your data network offering a clearer call quality.
WiFi Calling
Make calls over your WiFi network to keep you reachable when your mobile signal may not be suitable.
Applications
Delve deeper and find out how effect your call set up is. With Akixi's range or reports enhance your agent performance and customer experience.
Connect your Qudo telephone system to over 300 CRM applications, streamline workflows, improve customer engagement, and ensure data accuracy.
Unity Client
With the Unity app on desktop or mobile users can effectively handle calls, manage webchats and monitor presence.
Kakapo Vision360 offers real-time and historical data for your business, providing comprehensive performance tracking.
Portal - Uboss
Disaster Recovery
In the event of a power outage, loss of internet or any other event outside of your control, we ensure you stay reachable.
Set a defined list of numbers or prefixes to prevent calls from unwanted sources.
Call Logs
Better understand how your business handles call with our detailed call logs.
Usage Reports
Keep track of what is being used and what can be removed to keep your costs under control.
Invoicing
Our Uboss portal holds your current and historic invoices making it accessible and easy for your accounts team.
Not sure who made that change? Uboss logs all actions so you can keep informed of who did what.
Add, edit or remove users as well as assign or unassign new services or features that align with your business requirements.
User and
Business Admin
Our Uboss portal puts you in charge allowing you to manage your business telephony as you need from anywhere.
Whether you bring them with you or need new ones, we can offer local, national, non-geo or virtual mobile numbers.
Numbers can be ported in from your existing provider and our dedicated team are here every step of the way.
Whether its a new starter needing a phone, or app or you opt for our mobile solution everything can be done via our Uboss portal.
All phones ordered via Uboss are plug and play ready, just assign to a user, power it up and connect it to the internet.
30 Day Terms
All of our services are on 30 day terms meaning you have the flexibility to add or remove services in line with your business.
Know what your invoice will be on any given month without worrying about call charges, apply one of our minute bundles to your users.
Departments
To help you better administer and reflect your business structure you can assign users to departments.
Credit Limits
Control your credit limits at business level or on a per user basis whether its calls, texts or data.
Keep track of any new or existing tickets raised by you or your colleagues with our ticketing system built into Uboss.
Support
Phone: 02082881234
Email: support@qudo.com
Address:
No 1 Croydon
12 – 16 Addiscombe Road
Croydon
CR0 0XT
Social
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DRD Communications Limited | Registered Office – No 1 Croydon, 12 – 16 Addiscombe Road, Croydon, CR0 0XT | Registered in England and Wales | Registered Number 03545257