Microsoft Teams Direct Routing enables your business to integrate our feature rich telephony platform with Microsoft Teams, creating a unified communication platform that brings people together seamlessly.

Work from within one ecosystem, our Microsoft Teams integration can unify users communication channels, enhance collaboration, and provide a consistent experience across various devices and locations.

Unified Communication Hub

Microsoft Teams offers a centralized platform where users can:

• Chat and Messaging: Engage in real-time conversations with individuals or groups, share files, and maintain threaded discussions for context.

• Meetings and Video Conferencing: Schedule and conduct high-quality audio and video meetings, with features like screen sharing, live captions, and recording capabilities.

• Calling: Integrating with the Qudo Telephone System allows users to make and receive calls internally using Teams to Teams calling or externally via our hosted telephony platform.

Seamless Collaboration and File Sharing

Teams integrates with Microsoft 365 applications, enabling users to:

• Co-author Documents: Work simultaneously on Word, Excel, and PowerPoint files, with changes saved automatically.

• Organize Files: Store and manage documents within Teams channels, backed by SharePoint for robust file management.

• Access Shared Resources: Utilize shared calendars, OneNote notebooks, and task lists to coordinate team activities.

Customization and Integration

Enhance the Teams experience through:

• App Integrations: Incorporate a wide range of third-party apps and services to streamline workflows.

• Custom Tabs and Connectors: Add tabs for quick access to frequently used tools and set up connectors to receive updates from external services.

• Bots and Automation: Implement bots to automate routine tasks and provide assistance within the Teams environment.

Security and Compliance

Microsoft Teams is built with enterprise-grade security features, including:

• Data Protection: Utilizes encryption for data in transit and at rest, ensuring information security.

• Compliance Standards: Adheres to various industry regulations, such as GDPR, HIPAA, and ISO standards, to meet organizational compliance requirements.

By consolidating communication and collaboration tools into a single platform, Microsoft Teams empowers organizations to foster a connected and productive work environment, effectively bringing people together to achieve shared goals.